PRIVACY POLICY
At Bubble N Squeak, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services or visit our website.
1. WHO WE ARE
Bubble N Squeak is a car valeting and detailing business based in London. We offer a range of services including vehicle washing, interior and exterior valets, and full detailing.
2. WHAT INFORMATION WE COLLECT
We may collect the following personal information:
- Full Name
- Contact information (phone number, email address)
- Vehicle details (make, model, registration)
- Booking details (date, time, service type)
- Payment information (processed securely through third-party providers)
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Manage bookings and provide services
- Respond to enquiries and customer support requests
- Send service updates or appointment confirmations
- Improve our website and customer experience
- Maintain records for business and legal purposes .
- We do not sell, rent, or trade your personal data to third parties.
4. LEGAL BASIS FOR PROCESSING
We process your data under one or more of the following legal bases:
- Consent - You have given clear permission.
- Contract - The data is necessary to perform a service you've requested.
- Legal obligation - For compliance with applicable laws.
- Legitimate interests - For purposes such as improving our services.
5. DATA RETENTION
We keep your information only as long as necessary to fulfil the purposes outlined above or as required by law. You may request that we delete your information at any time.
6. YOUR RIGHTS
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your data ("right to be forgotten")
- Object to or restrict how we process your data
- Lodge a complaint with the Information Commissioner's Office (ICO)
- To exercise any of these rights, contact us using the details below.
7. COOKIES
Our website may use cookies to enhance your experience. You can manage or disable cookies in your browser settings.
8. THIRD-PARTY SERVICE
We may use trusted third-party services to process bookings or payments (e.g. Stripe, Square, Google Forms). These services have their own privacy policies, which we recommend reviewing.
9. DATA SECURITY
We take data protection seriously. We use secure systems and best practices to prevent unauthorised access, loss, or misuse of your information.
10. CONTACT US
If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
- Bubble N Squeak
- Email: bubblensqueakldn@gmail.com
- Phone: 07432322263
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.